Every no-show is a chair sitting empty you can't get back.
It's 2:15. The two o'clock didn't show and didn't call. You're standing behind an empty chair with clippers in your hand, and the phone's ringing, and you can't answer it because now the 2:30 just walked in early.
You can't sell that half hour tomorrow. It's gone.
Three things costing you money right now
The no-show.
Nobody reminded him. He forgot, or he found somebody closer, or he'll be in next week. Either way the chair sat empty and you paid rent on it.
The phone ringing during a cut.
You let it ring, because you're not stopping mid-fade to take a booking. That caller books somewhere with a website that answers. You never knew he called.
Rebooking that depends on somebody remembering to ask.
The best customer you have is the one who comes every three weeks. He only comes every three weeks if somebody books the next one before he leaves, and on a busy Saturday nobody does.
What we put in
Booking that takes the call for you.
Online, by text, or by phone while you're mid-cut. It knows each chair's hours and each barber's schedule. It books the slot and sends a confirmation.
Reminders that cut the no-shows.
A text the day before and one an hour out, with a one-tap way to reschedule. The chair gets refilled instead of sitting empty.
Rebooking that happens by itself.
Every customer gets asked for the next one, in writing, on a schedule you set. Three weeks, four weeks, whatever the cut needs. Nobody has to remember.
A website that books.
Where you are, who's in the shop, what it costs, and a button that puts him in a chair. Built to be read on a phone.
What it gives back
A four-chair shop typically loses about one no-show a day. At $40 a cut, five days a week, that's
$10,400
a year in chairs that sat empty.
1 no-show × $40 × 5 days × 52 weeks.
On top of that, the phone, the reminders, and the rebooking add up to six or seven hours a week of somebody's time. Run that on the calculator.
That's not a front desk you don't need. It's a chair that stays full.
Preset to a typical shop. Change them to yours.
What it costs
Most shops and salons fit here. Website, booking agent, online booking, reminders.
Starter
$399 a month
$4,500 to build
Multiple locations or a large staff usually means this.
Operator
$749 a month
$8,500 to build
Tax is added on top, not buried inside. If your operation doesn’t fit either one, we’ll quote it honestly and show you the math.
Let's talk
Twenty minutes on the phone. Tell me how the place runs and where your day goes, and I'll tell you honestly whether there's anything here. Reed Johnson, (218) 290-0656.