You already bought the software.
- Most of it works.
- ERP, CRM, ecommerce, analytics, a warehouse app.
- None of it talks to anything else.
- So somebody re-keys an order into a second system, the count on the screen stops matching the shelf, and by the time anyone notices, it’s inventory you can’t account for.
$1,000,000 × 8% of counts that don’t match.
$80,000
of stock on the books that the records can’t vouch for. Ordered against, sold against, and counted at year end.
$1,000,000 × 8% of counts that don’t match. Your numbers, nothing else.
or call Reed direct: (218) 290-0656
Rough numbers. The assessment is where we count.
55%
of distributors invested in the core systems and never fully integrated.
Industry research puts it there. That gap is the work.
What we do
1
Connect what exists.
Orders, inventory, purchasing, accounting, and the warehouse floor, talking to each other. One entry, everywhere it needs to be.
2
Build what's missing.
The piece nobody sold you. Cycle counting that doesn't shut down the floor. Receiving that handles a short shipment. The report that takes three exports today.
3
Run it after.
Systems need running, not just installing. When a count drifts or a feed breaks, you hear it from us before you find it on the floor.
The Operations Assessment
2 to 3
days in the building.
Receiving, the floor, the counter, the office. Some of it can be done remotely depending on how you’re set up.
- You get a written report.
- What’s broken, what it’s costing you a year, and what to fix first. It’s yours whether or not you ever hire us for anything.
- It’s paid, deliberately.
- A free assessment is what every software reseller offers and it’s worth what you pay for it. Paying for it means you get real access to your floor and I do real work.
- The fee comes off the build in full.
- If you go ahead with the build, every dollar of the assessment credits against the price.
- One rule.
- We don’t quote a build without doing the assessment first. Anyone who quotes you a system before they’ve seen your operation is guessing.
What we look at
The same walk, in the same order, every time. Written down so it’s repeatable.
Receiving
Purchase orders against what actually arrived. Short shipments, overages, damaged pallets, and where the discrepancy goes when nobody has time to log it.
Storage
Bins, aisles, and the item that lives in three places. Put-away rules, or the absence of them, and how the count drifts from there.
Picking
Pick paths, partial picks, substitutions, and the order that got packed from the wrong lot. Whether the scanner talks to the system or to a spreadsheet.
Counter and sales
What the person at the counter can see, what they promise, and what happens when the screen says twelve and the shelf says four. Backorders, allocation, units of measure.
Shipping
Carrier labels, packing slips, and the second system the order gets retyped into. Returns, and the pallet that came back in unknown condition.
Office
Month-end, cycle counts that need the floor shut down, the reorder math living in one person's head, and the reports that come out of three exports and a Sunday.
What you get
A written findings report.
- Where the counts break and why.
- What it’s costing you in tied-up stock, expedited freight, mis-picks, and orders you couldn’t fill.
- What to fix, in what order, and what each fix costs.
- It stands on its own. You can hand it to your controller, your IT person, or another vendor.
If you go ahead with a build, the report is the scope and the assessment fee comes off the price in full. If you don’t, you still have the report.
Straight answers to the questions you’re going to ask
- We build around what works.
- You run on something. An ERP, an accounting system, a warehouse app, a twelve-year-old thing your controller keeps alive. We don't start by ripping it out. We connect what works and replace only what's broken. That's the opposite of what every software vendor will tell you, and it's why their implementations fail.
- Your data is yours.
- It lives in your accounts. Every build is documented so it isn't sitting in one person's head, and everything can be exported in a format another vendor can read. If this ends, you keep all of it and it keeps running.
- We say what we don't know.
- If you run lot codes, expiration dates, and EDI with a grocery chain, that's a different animal than a building materials yard, and we'll tell you which parts of it we've done and which we haven't. Nobody here has twenty years with these tools. The tools didn't exist.
- You approve your own orders and counts.
- The system assists. It doesn't decide. Nothing goes out the door and no count gets adjusted without a person you employ saying so.
- Confidentiality, in writing.
- The findings report describes your operation in detail. It's yours, it doesn't get shared, and the agreement says so before anyone walks your floor.
No assessment, no build quote.
That’s the rule and it doesn’t bend. A build quoted from a phone call is a guess, and a guess on a system your warehouse depends on costs somebody a year. Pricing is scoped per operation after the assessment, in writing, with travel stated plainly and never buried in the number.
Reed Johnson. That’s my number, not a switchboard.
Request a walkthrough.
Tell me what you run and what's not matching. I'll tell you honestly whether an assessment is worth your money.